Contact

Contact Us

We’re here to help.

If you have any questions about your order, our products, or anything else, please feel free to reach out to us. Our support team is committed to providing timely and helpful assistance.

How to Reach Us

Email Support:
Support@theakiraz.com

We aim to respond to all inquiries within 24–48 business hours.

For Faster Assistance

When contacting us, please include the following information where applicable:

  • Your order number

  • The email address used at checkout

  • A brief description of your inquiry

Providing these details helps us resolve your request more efficiently.

Common Reasons to Contact Us

  • Order status or tracking questions

  • Returns or refund requests

  • Shipping or delivery concerns

  • Product usage questions

  • Incorrect or damaged items

For quick answers, we also recommend visiting our FAQ and Track Order pages.

Business Hours

Our support team operates Monday to Friday, excluding public holidays. Messages received outside business hours will be answered on the next business day.

Additional Information

Please note that Akiraz communicates with customers exclusively through our official support email listed above. We do not provide customer support through social media direct messages.

Thank you for contacting Akiraz. We appreciate your trust and look forward to assisting you.