Shipping Policy
Shipping Policy
Thank you for shopping with Akiraz. Please review our Shipping Policy to understand how orders are processed and delivered.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing times may be slightly delayed.
Shipping Time
Once your order has been shipped, estimated delivery times are as follows:
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7–15 business days
Delivery times may vary depending on your location, customs clearance, local carrier operations, or unforeseen circumstances.
Shipping Confirmation & Tracking
After your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.
Tracking information may take 24–72 hours to become active after shipment.
Shipping Destinations
We ship to multiple international locations. Availability and delivery times may vary depending on the destination.
If you are unsure whether we ship to your location, please contact our support team before placing your order.
Delays
While we strive to meet all estimated delivery timelines, delays may occur due to:
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Customs inspections
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Weather conditions
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Carrier delays
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Peak seasons or holidays
Akiraz is not responsible for delays caused by factors outside our control.
Incorrect Address Information
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us at Support@theakiraz.com within 48 hours of delivery.
Include your order number and clear photos (if applicable) so we can assist you promptly.
Contact Us
If you have any questions regarding shipping, feel free to contact us:
Support Email:
Support@theakiraz.com
We aim to respond within 24–48 business hours.